Terms and Conditions

Payment Terms

• Pricing: The prices for our services are as displayed on our website and are subject to change without notice. All prices are in the United Arab Emirates Dirham (AED) unless otherwise stated.
• Payment Methods: We accept payment via Stripe.
• Taxes and Fees: All prices are exclusive of applicable taxes and fees.
• Payment Process: Payment for services is due at the time of purchase. Failure to make payment may result in the suspension or termination of your account.
• Refunds: Refunds are issued under our Refund Policy

Welcome to A&A Associate LLC. These Terms and Conditions govern your use of our website and the services provided through it. By accessing or using our website, you agree to be bound by these Terms and Conditions.

A&A Associate LLC provides corporate tax registration, VAT registration, audit, bank account assistance, and Trademark assistance, and related services subject to these Terms and Conditions. We reserve the right to modify or discontinue any part of the services at any time without notice.

User Responsibilities

– Accuracy of Information: You agree to provide accurate and complete information necessary for the provision of our services.

– Compliance: You agree to comply with all applicable laws and regulations related to the services provided.

Confidentiality

– We will maintain the confidentiality of all information provided by you in connection with our services, subject to our Privacy Policy.

Changes to Terms and Conditions

– We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at tax@aaconsultancy.ae.

Refund Policy

At A&A Associate LLC, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the conditions under which refunds will be issued for services purchased through our website.

Eligibility for Refunds

Refunds may be issued under the following circumstances:

– Service Unavailability: If we are unable to provide the service you purchased due to technical issues or other reasons, you may be eligible for a full refund.

– Dissatisfaction: If you are not satisfied with the service provided and have valid reasons for your dissatisfaction, you may request a refund.

Refund Process

To request a refund, please contact our customer support team at tax@aaconsultancy.ae and provide the following information:
– Your name and contact details.
– Details of the service purchased.
– Reason for requesting a refund.

Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund.

Refund Method

If your refund request is approved, the refund will be processed using the original method of payment. Refunds are typically processed within 21 working days of approval.

Exceptions

Please note the following exceptions to our refund policy:

– Third-party Services: If the service you purchased involves third-party providers, such as software licenses or subscriptions, refunds may be subject to the third party’s refund policy.

– Non-Refundable Fees: Certain fees, such as processing fees or taxes, are non-refundable unless otherwise stated.

– Partial Refunds: In some cases, partial refunds may be issued based on the extent of service usage or other factors.

Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at tax@aaconsultancy.ae